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faq

Frequently Asked Questions

Product

Was Brightfox designed for an ideal team size or number of users?

Brightfox was designed to support and scale teams that are big or small. Whether you're 10 people, 10,000 people, or anywhere in between, we bring teams together to optimize performance, engagement, and company culture.

Does Brightfox work on mobile devices and tablets?

Absolutely! Brightfox was designed to work beautifully on web browsers on any device while maintaining 100% functionality. Native applications take up storage on phones, create another hurdle for product adoption, and usually offer a fraction of the web version functionality. Brightfox delivers the complete experience across all devices without the need to find and download a separate app.

Do you integrate with other work tools and products?

You better believe it. We can integrate with any HRIS or ATS that offers an open API and we're out of the box integrated with Slack so that cross product engagement is optimized. We work with each customer to ensure that Brightfox fits seamlessly into their team's workflow.

Support

Can we customize Brightfox with our Company's branding?

We wouldn't have it any other way! Brightfox was designed to bring your company's brand to life. We have lots of space to customize with your company's logo, branding, videos, values, etc. And you're in full control of your company portal from content to design--no custom code needed.

How long does it take to get a team set up?

We can get you set up and rolled out in a snap.  As an example, a team of 100 - 1000 people can be set up within 48 hours.

Will you help us with product rollout and onboarding?

Yes! Customer success is an essential part of our mission and we will work with you every step of the way to ensure that your teams understand how Brightfox can help them move faster while creating alignment and transparency. From live webinar training to 24 hour email / phone support, we will be there for you every step of the way.

Pricing & Value

What does Brightfox cost?

Brightfox starts at $5 per user/per month. We work with budgets of all sizes and find ways to save through bundling features, volume discounts, and flexible payment terms. You buy and pay only for the features you choose and we scale your experience as you grow. Let's talk and figure out how you can get your team set up for the ultimate employee experience!

How cost effective is Brightfox compared to other solutions?

Brightfox is uniquely positioned to offer the maximum feature set, for the lowest cost, while reducing the administrative burden of managing multiple products.  We guarantee a richer product, at a lower cost, with a significantly better user experience for your employees.

Can we try it before we buy it?

Of course! We always offer a free 30 day trial that we've extended to a full 90 days to help offset the hardships created by COVID-19 for many employers. Request a demo today to get started.